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  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • How long does it take to receive your order from Tvong Skincare
    Majority of our products are made to order at the time of purchase for added freshness. Processing and Shipping takes approximately 5-7 days. This can be shortened depending on our availability.
  • What shipping methods does Tvong Skincare use?
    USPS United States Postal Service and UPS United Parcel Service.
  • What are Tvong Skincare's product made of?
    Tvong's cosmetic and skincare products are made with all natural ingredients.
  • How do I download and install the digital product?
    To download and install the product, visit our website and log in to your account. Navigate to the "Downloads" or "My Account" section to find the necessary files and installation instructions
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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